With the increasing competition and globalization of retailing, both in terms of points-of-sale and the points of supply; the information technology requirements of the retail sector, and in particular the small to medium retailer, has increased significantly. IT plays an increasingly important role in the management of the modern retail operation.

Today's retailers need to improve and transform their IT capabilities to increase the company’s ability to respond to the evolving marketplace through enhanced speed and flexibility. The modern retail business must collect and analyze customer data while enhancing differentiation. Well planned and implemented information technology can speed up processes and deliver a more polished experience to the customer.

Blending an online presence with systems working across stores (or even across national borders) can increase a small company's reach greatly. Increased transparency between systems, utilizing radio frequency identification/electronic product coding, and inventory management as well as better tracking technologies to integrate systems from manufacturer through to the consumer can make that reach more uniform. You must however, have the right pieces to obtain (and secure) customer, inventory and sales information effectively to avoid "growing pains".

Technology has transformed the entire supply chain and made it more intelligent. "Right size" inventory levels are now possible and scalable, positioning the company to challenge the largest competitor on an equal footing.

Our retail technology consultants can provide advice and technology solutions for your business, to leverage the most benefit from this new retail automation revolution.